Help

Track My Order

Check the status of your delivery and installation in Haiti.

Where's my order?

Every order confirmation email includes a status link. You can also reach us directly and we'll give you a live update on delivery and installation.

  • Order confirmation: Use the tracking link in your confirmation email.
  • Delivery & install: We coordinate directly with your recipient in Haiti and confirm the install window after your order.
  • Fastest answer: Message us on WhatsApp with your order number.

Note: live order tracking is fully enabled once the store is connected.